If you`ve signed up for a mobile contract and changed your mind within 14 days, you may wonder if you can cancel your plan without incurring any charges.
The short answer is yes, you can cancel your mobile contract within 14 days without any penalty. This is because under UK consumer law, you have a cooling-off period that allows you to cancel a contract for goods or services within 14 days without any penalty.
However, it`s important to note that this cooling-off period only applies to contracts that are made off-premises or at a distance (i.e., online or over the phone). It doesn`t apply to contracts made in-store.
If you decide to cancel your mobile contract within 14 days, you need to inform your mobile network provider in writing. This can be via email or letter. You`ll also need to return any equipment that you`ve received, such as a phone or SIM card. Make sure you keep proof of postage or delivery in case there are any disputes later on.
It`s worth noting that if you`ve used the service during the 14-day cooling-off period, you may still be charged for the usage. For example, if you`ve made calls or sent texts, you`ll still be charged for those.
If you cancel your mobile contract after the cooling-off period, you may be liable for cancellation fees or the cost of any remaining months on your contract. It`s important to read the terms and conditions of your contract carefully to understand the cancellation policy and any fees that may apply.
In summary, if you`ve signed up for a mobile contract and changed your mind within 14 days, you can cancel your plan without any penalty. Just make sure you inform your mobile network provider in writing and return any equipment that you`ve received. If you cancel after the cooling-off period, you may be charged cancellation fees or be liable for the cost of any remaining months on your contract.